Global Outsourcing - The Philippine Human Resource Agenda
Recently we celebrated the fact that Cebu City ranked number four in the Top 50 Global Outsourcing Destinations as reported by Tholons (investment advisory firm) and Global Services (leading magazine for global sourcing of IT and BPO Services). The study indicated that outsourcers consider the competencies, costs of operation as well as maturity of the services in a location as primary metrics in the ranking system. While we celebrate this achievement, this does not highlight the bigger picture of the study: in the Top 15 destinations, India has 5, China has 3, Vietnam has 2, Sri Lanka, Egypt, Argentina, Brazil and Philippines only logged a single city each. The Top 50 revealed a further interesting result: India (6), China (5), Philippines (3) and Vietnam (2). Other destinations in North/South America and Europe are included in the list but the emerging trend shows that China and Vietnam are fast catching up to the Philippines as a regional competitor in the global outsourcing industr...